RETURN POLICY

 

Last updated September 30, 2023

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Thank you for your purchase. We hope you are happy with your TRENDY purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.

 

 

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EXCHANGE PROCESS

 

To exchange an item, please email customer service at support@optimizedoutwear.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address that we give you VIA email

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Attn: Exchange

RMA #

__________    

 

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

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After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least three (3) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

 

EXCEPTIONS    

 

For defective or damaged products, please contact us at the customer service EMAIL ADDRESS below to arrange a refund or exchange. 

 

Please Note

      

     ●     Sale items are FINAL SALE and cannot be returned or exchanged.   

 

QUESTIONS

 

If you have any questions concerning our return policy, please contact us at: 

support@optimizedoutwear.com